Legal

Privacy Policy

Last updated: 1 April 2025 · Applies to the Fluence desktop application and website.

Your privacy matters. Fluence is designed to collect as little data as possible. Your Instagram credentials are stored locally on your device and never transmitted to our servers.

1. Who We Are

Fluence is operated by Eduardo Olíhez ("we", "us", "our"), accessible at fluence.eduolihez.com. For any privacy-related enquiries, contact us at [email protected].

2. Data We Collect

We collect minimal data. The table below describes what we collect, why, and how long we keep it.

DataPurposeStorageRetention
License keyValidate your purchase and bind license to deviceGoogle Sheets (our backend) + locally on your deviceUntil you request deletion
Machine ID (hashed)Bind license to one device per planGoogle Sheets (our backend)Until you request deletion
Session analyticsAggregated usage stats (connections made, errors, duration)Google Sheets (our backend)24 months
Instagram usernameIdentify account in session analytics — anonymised in our recordsGoogle Sheets (our backend, masked)24 months
OS & app versionBug diagnosis and compatibility trackingGoogle Sheets (our backend)24 months
Email addressPurchase confirmation and support communicationPayment processor + our emailUntil you request deletion

3. Data We Do NOT Collect

4. How We Use Your Data

We use the data we collect exclusively for:

We do not sell, rent, trade or share your personal data with any third party for marketing purposes.

5. Data Storage & Security

Session analytics and license data are stored in Google Sheets, hosted on Google's infrastructure in the EU. We apply access controls to ensure only authorised personnel can access this data.

Your Instagram credentials (username, password, cookies) are stored exclusively on your local device using electron-store, an encrypted local storage library. They are never transmitted over the network.

6. Third-Party Services

Fluence uses the following third-party services:

7. Your Rights (GDPR)

If you are located in the European Union, you have the following rights regarding your personal data:

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Cookies

The Fluence website (fluence.eduolihez.com) does not use tracking cookies or analytics cookies. We use only essential cookies required for the website to function. No cookie consent banner is required.

9. Children's Privacy

Fluence is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We will notify you of material changes by email if we have your contact details.

11. Contact

For any privacy questions or to exercise your rights:
[email protected]

© 2026 Fluence · fluence.eduolihez.com